Program Manager - Clinical
Division: Vigo County Services
Department: CAS Outpatient Services
Supervised By: Director of Vigo County Services
FLSA Status: Exempt/Regular/Full-time
Effective Date: July 2013
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Provide clinical services to children, adolescents, and families within limits of training and credentialing. Provide clinical and administrative supervision to assigned staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assume clinical and administrative supervisory responsibility for assigned staff and programs.
- Assist with the establishment of program goals and objectives, continuous quality improvement activities and development and monitoring of program budgets.
- Assist with recruiting, hiring, monitoring performance and completing performance appraisals with assigned staff.
- Follow Center procedures regarding the provision of client care and documentation of same.
- Maintain knowledge of requirements for third party payers.
- Assign and monitor caseloads of supervisees for compliance.
- Provide crisis management for clients, including on-call, hospital and school consults; make recommendations for interventions as appropriate.
- Participate in continuing education activities, remaining knowledgeable in area(s) of expertise; meet the requirements for professional staff member ship. Maintain active licensure.
- Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision.
- Serve as a resource person to Center and community in area(s) of expertise, including presenting classes, speaking engagements and agency consultation.
- Maintain a high level of ethical conduct regarding confidentiality, dual-relationships and professional stature.
- Acquire and maintain knowledge of federal, state, and accrediting bodies regulations and guidelines for provision of services.
- Demonstrate competent use of Profiler and the ability to assist staff in using the EMR, utilize reports to pinpoint and address errors, and provide on-site training to staff.
- Meet with staff on a regular basis for purposes of clinical and administrative supervision, disseminating information and receiving feedback.
- Perform any other duties as assigned with or without reasonable accommodations.
Carries out supervisory responsibilities in accordance with Hamilton Center's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Master's in Social Work, Mental Health Counseling or Ph.D., Ed.D., or Psy.D. from an accredited graduate program Advanced knowledge and skills in community-based mental health care with specialization in child and adolescent development and family functioning.
- Advanced knowledge and skills in community-based mental health care
- Good written and oral communication skills.
- Good interpersonal skills.
- Willingness to use personal transportation in work capacity.
Certificates, Licenses, Registrations
- Licensed LCSW, LMHC or LMFT in the State of Indiana OR licensure within nine months of assuming duties of the position required.
- Licensed as a Psychologist in the State of Indiana. Certification as a Health Services Provider in Psychology (HSPP) preferred.
- Valid driver's license in accordance with HCI motor vehicle policy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential duties of this job physical mobility may be required, including standing, walking, lifting, bending, running and providing safe physical restraint to clients.
Work is normally performed in comfortable physical environment under numerous mental demands and emotional stress involving working with people who are often distraught and unpredictable, requiring decisions relative to dangerousness, suicide potential, competency, reality contact, etc. Service provision in schools, homes and other environments that vary widely in cleanliness, degree of physical contact and intensity may be required.
Conditions of Employment
- Completion of tuberculin screening no later than three days prior to the first day of employment and annually thereafter.
- Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use.
- Satisfactory completion of an Indiana Department of Child Services National Criminal fingerprinting background check, Indiana State Criminal History Check, Sex and Violent Offender Registry check, Child Protection Services History check and Local law enforcement agency/county sheriff check at the time of hire and every four years (or at contract renewal if more than one year has passed since last fingerprinting) for any employee that has direct contact on a regular and continuing basis with children supervised by DCS
- Satisfactory reference and driving background checks.
- Completion of center-wide orientation and ALL required paperwork prior to reporting for work.
- Completion of HCI's Management Training Program within six months of employment
- Demonstrated computer literacy through successful completion of pre-employment testing may be required.
- Completion of HCI's Commitment to Quality Training
- Attendance at all mandatory staff development and training.
- Successful completion of a six month on the job orientation period.
- Participation in payroll electronic deposit.
- Adherence to Compliance Program Plan.
Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principle job elements essential for making fair pay decisions about jobs.