Program Manager

Department: Bloomfield Outreach
Division: Clinical Services -Satellite South
Supervised By: Director of Satellite Services
FLSA Status: Exempt/Regular/Full-time
Effective Date: March 2009

Oversee all Program activities to facilitate delivery of services and quality clinical care. Duties performed in absence of on-site supervision.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with ongoing community behavioral health needs assessments.
• Assist with development of program budget and monitor same to remain in line with income/expenditures.
• Conduct initial evaluations and client intake interviews; assess client’s presenting problems and formulate diagnosis.
• Develop, implement and modify, as necessary, client’s treatment plans.
• Maintain an active caseload, providing individual, group, family, marital, child, sex and adjunctive therapies as needed and with in area of expertise and limits of credentials; assure procurement of additional services as needed.
• Demonstrate competent use of Profiler and the ability to assist staff in using the EMR, utilization of reports to pinpoint and address errors, and provide on-site training to staff.
• Provide crisis management for clients, including on-call, hospital and jail consults; make recommendations for interventions as appropriate; make determinations of client competency, danger, social security disability, etc.
• Maintain client and program records in accordance with applicable standards and regulations, grant requirements, etc.
• Maintain a high level of ethical conduct regarding confidentiality, dual-relationships and professional stature.
• Provide clinical assessments, including written reports and court testimony, as needed.
• Monitor caseload to assure compliance for third party payors, including chart reviews, completing prior requests and pre-certification.
• Provide clinical supervision to assigned staff, co-signing assessments, psychological test reports, treatment plans, extended length of stay requests, terminations, Medicaid prior and chart reviews, assuring compliance with applicable standards and regulations; serve as a consultant to peers.
• Participate in continuous quality improvement activities including the development of outpatient policies and procedures and the establishment of program goals and objectives.
• Ensure that staff maintains compliance with managed care, billing, data entry, and documentation requirements.
• Meet with the staff on a regular basis for the purpose of clinical and administrative supervision, disseminating information and receiving feedback. Meet regularly with supervisor to exchange pertinent information and receive supervision.
• Provide in-service training and participate in continuing education activities, remaining knowledgeable in area(s) of expertise; meet requirements for professional staff membership.
• Complete performance appraisals on immediate supervisees; interview applicants, recommend hiring, dismissal, promotions, pay adjustments for staff; approve staff requests for conference attendance, participation on committees/board and clinical consultation.
• Represent the agency in the county with external agencies, referral sources, professional colleagues and consumers for the purpose of public relations, dissemination of information and marketing through public speaking, meeting attendance, participation on committees/boards and clinical consultation.
• Participate in appropriate center and professional association committee meetings.
• Oversee maintenance and upkeep of physical facilities.
• Completion of required CANS and/or ANSA training and ongoing certification
• Timely completion of HAP paperwork and reassessments within specified deadlines
• Perform other duties as assigned.
• Perform the above listed duties with or without reasonable accommodations.
  

Carries out supervisory responsibilities in accordance with Hamilton Center’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Ph.D., Psy.D, Ed.D., MA/MS, MSW in psychology or marriage and family therapy from an accredited program.
• Certifications, professional memberships and/or documented training and experience in a variety of clinical specialty areas.
• Advanced knowledge and skills in community-based mental health care.
• Demonstrate competence in assessment and treatment planning of chemically dependent clients, including obtaining and interpreting information in terms of the dependence.
• Knowledge of the natural history of dependence and the relevant biological and socio-cultural factors.
• Understanding the knowledge of the range of treatment needed and appropriate utilization of available treatment resources.
• Basic knowledge of personnel, fiscal and facility management.
• Above average oral and written communication skills.
• Good interpersonal and leadership skills.
• Willingness to use personal transportation in work capacity.
  

• Valid driver’s license in good standing.
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting/standing required.
• Light to moderate typing/data entry required.
• While performing the essential duties of this job, the employee may be required to climb and/or lift.

The outreach offices are located away from the Main Center, leaving safety considerations and crisis control the responsibility of staff. Work is normally performed in comfortable physical environment under numerous mental demands and emotional stress involving working with people who are often distraught and unpredictable, requiring decisions relative to dangerousness and suicide potential, competency, reality contact, etc.

• Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter
• Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use.
• Completion of Center-wide orientation and ALL required paperwork prior to reporting for work
• Demonstrated computer literacy through successful completion of pre-employment testing may be required.
• Completion of HCI Commitment to Quality Training
• Attendance at all mandatory staff development and training
• Successful completion of a six month on the job orientation period
• Participation in payroll electronic deposit
• Adherence to Compliance Program Plan
• Satisfactory reference and background investigation checks.
• Satisfactory completion of an Indiana Department of Child Services National Criminal fingerprinting background check, Indiana State Criminal History Check, Sex and Violent Offender Registry check, Child Protection Services History check and Local law enforcement agency/county sheriff check at the time of hire and every four years (or at contract renewal if more than one year has passed since last fingerprinting) for any employee that has direct contact on a regular and continuing basis with children supervised by DCS

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principle job elements essential for making fair pay decisions about jobs.

back to job listing

© 2009 Hamilton Center, Inc., Terre Haute, Indiana

Notice of Privacy Practices