Security Officer

Division: Administrative Services / Operations
Department: Facilities
Supervised By: Facilities Manager
FLSA Status: Non-exempt/Regular/Full-time
Effective Date: February 2007

Assist other Center staff in providing an environment free from danger.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receive clients, patients, and visitors or guests entering Center; provide information, directions, and assistance, guarding client/patient confidentiality.
• Oversee center reception/waiting area. Answer main center telephone lines, routing calls to appropriate individuals and taking messages; prioritize calls and requests; announce pages as necessary.
• Maintain familiarly with Center evacuation plan.
• Routinely do security checks at the Main Center and Spectrum Building.
• Check exterior lighting during evening shift hours for security reasons.
• Monitor Center parking areas for safety and compliance with parking policies and rules.
• Escort patient and staff as necessary.
• Assist in patient restraint as necessary.
• Communicate with supervisor and/or other security staff regarding safety violations and potential problems.
• Attend staff and other meetings as assigned.
• Participate in training activities as assigned or approved.
• Meet regularly with supervisor to exchange pertinent information and receive supervision.
• Maintain positive communication with patients, clients, visitors, and staff.
• Enforce the various security policies.
• Assist with training of new security staff.
• Performs other duties as assigned.

• High School Diploma or GED.
• Knowledge and skills in basic safety/security principles, general Center resources and information, switchboard operation principles, English language, oral and written communication, and time management.

• Maintain current American Red Cross CPR and First Aid certifications.
• Maintain current CPI certification.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High risk and life threatening factors are interlocked in job responsibilities or working conditions such as inspection of Hamilton Center, Inc. facilities when bomb threats are called in. There is a risk factor when doing routine security checks; when physically restraining out of control consumers or visitors who may or may not have a weapon.

• Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter
• Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use.
• Completion of Center-wide orientation and ALL required paperwork prior to reporting for work
• Demonstrated computer literacy through successful completion of pre-employment testing may be required.
• Completion of Total Quality Management training
• Attendance at all mandatory staff development and training
• Successful completion of a six month on the job orientation period
• Participation in payroll electronic deposit
• Adherence to Compliance Program Plan
• Satisfactory reference and background investigation checks.

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