Patient Account Representative

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Division: Administration
Department: Business Office
Supervised By: Director, Records and Billing
FLSA Status: Non-Exempt/Regular/Full-time
Effective Date: July 2013

Position Summary

We exist to provide the highest quality service to our consumers in the areas of billing and collecting of patient accounts. Our goal is to create an atmosphere of friendliness, cooperation and trust in which our staff and consumers will be comfortable discussing monetary matters. Our role is to serve our consumers through sound financial practices, prompt efficient processing of information and adherence to regulations, pollicies, and procedures. We believe in the value and worth of all people and feel they are entitled to respect, honesty, and understanding.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform the daily activities of the Patient Account Representative with little supervision, and be capable of making decisions that are required to carry out the mission of the Business Office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications/Requirements

Certificates, Licenses, Registrations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of the work is performed at a desk. Bending, or standing on small ladders is necessary for filing or retrieval of files. Also, some lifting of boxes may be required. Some tasks may require long periods of sitting. Other tasks may require prolonged periods of data entry.

Work Environment

The majority of the work is performed at a desk. The work area is spacious, clean and tastefully decorated. Some functions associated with position may be stressful due to deadlines and quotas to be met. Access to equipment and records to perform all duties is readily available.

Conditions of Employment

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principle job elements essential for making fair pay decisions about jobs.

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